Senior Delivery Manager – Insurance Domain
Boulevard Lilienthal 2, Opfikon, 8152 Zürich · IT · GmbH · 60000 · Englisch
Hybrid80-100%Senior / Lead
Wer wir sind
EPAM Systems ist ein führender Anbieter von digitaler Ingenieurskunst, Cloud- und KI-gestützten Transformationsdiensten sowie ein wichtiger Partner für Unternehmens- und Erfahrungskonsultationen für globale Unternehmen und Startups.
Responsibilities
- Oversee full lifecycle delivery for client projects/programs, ensuring compliance with internal processes and governance standards
- Manage client relationships at multiple levels, define expectations, and mitigate delivery risks proactively
- Promote AI-driven delivery enablement within teams to improve SDLC efficiency and overall productivity
- Identify, scope, and structure high-value AI use cases in Insurance (e.g., claims processing, underwriting, policy administration) and develop adoption roadmaps
- Translate AI capabilities (Generative AI, agentic frameworks, LLM integration) into clear delivery outcomes, adjusting estimation models and team structures
- Lead multiple concurrent workstreams across business and technical teams, ensuring timely escalation and risk handling
- Collaborate with architects, consultants, product owners, and QA teams to craft realistic project estimations and delivery plans
- Support business development by preparing proposals, SOWs, and representing delivery leadership during pre-sales and contracting phases
- Contribute to domain expertise growth by sharing best practices internally and with clients, maintaining continuous professional development
Requirements
- 5–10 years of experience in consulting or IT service delivery management, including at least 3 years in the Insurance domain
- Proven ability to deliver complex projects and manage senior client stakeholders
- Hands-on experience applying AI tools (LLM APIs, coding assistants, agentic AI frameworks) to real delivery work
- Strong capability to identify and quantify AI use cases while navigating risk, compliance, and data governance in Insurance contexts
- In-depth knowledge of the Software Development Life Cycle, Agile delivery, and practical project delivery methodologies
- Understanding of software architecture principles and IT Service Management processes
- Experience leading distributed teams across multiple geographies
- Strong leadership, organizational, and stakeholder management skills with exceptional communication and presentation abilities
- Fluency in English and German or French
Fähigkeiten
AIGenerative AILLM integrationAgileSoftware ArchitectureIT Service Management
Gehaltsspanne
Auf AnfrageDieser Arbeitgeber nennt die Gehaltsspanne im ersten Gespräch.
Der ArbeitgeberEPAM Systems (Switzerland) GmbH
UnternehmenstypGmbH
Unternehmensgrösse60000
TeamspracheEnglisch
BrancheIT
Standort
Boulevard Lilienthal 2, Opfikon, 8152 Zürich
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