Murex Front Office Support Lead

Wer wir sind

EPAM Systems ist ein führender Anbieter von digitaler Ingenieurskunst, Cloud- und KI-gestützten Transformationsdiensten sowie ein wichtiger Partner für Unternehmens- und Erfahrungskonsultationen für globale Unternehmen und Startups.

Responsibilities

• Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing
• Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions
• Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)
• Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA
• Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support
• Support end-of-day, month-end and market close processes so deadlines are consistently met
• Maintain runbooks, escalation paths and on-call procedures
• Support testing and operational readiness for platform upgrades, patches and vendor releases

Requirements

• 5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise
• Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L and risk processes
• Strong knowledge of the front-to-back trade lifecycle and Front Office processes. Commodities experience is advantageous but not required
• Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting
• Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing
• Unix/Linux server environments and batch job monitoring
• Basic scripting (shell, Python) for troubleshooting and automation
• Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

Fähigkeiten

PythonICTSecuritySQLLinux

Gehaltsspanne

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